• Personnel Receptionist/Administrative Assistant

    Job Locations US-WA-Seattle
    Posted Date 4 months ago(7/9/2018 2:35 PM)
    Job ID
    2018-1451
    Category
    Administrative/Clerical
  • Overview

    The Receptionist/Administrative Assistant receives all customers of the Western Alaska Recruiting Office in Seattle by greeting and welcoming visitors at the Reception Desk and by answering and routing incoming calls and emails.  Provides excellent customer service to applicants, employees, visitors and internal customers by providing information, answering questions, connecting them to the correct resource person, and following-up as needed. Responsible for providing full administrative support to the Western Alaska Personnel department.  This position is a salaried non-exempt position that reports to the Personnel Supervisor.

    Responsibilities

    • Answers and routes a high volume number of incoming calls through a 3-lined telephone system. Responds to and routes incoming emails.  Coordinates incoming and outgoing departmental mail daily. 
    • Greets and receives all visitors to the Western Alaska Recruitment Office including employees and applicants.
    • Provides excellent customer service to applicants, employees, visitors and internal customers by providing information, answering questions, connecting them with the right resource person, and following-up as needed.
    • Responsible for mass communications by organizing and executing mass mailings.
    • Assists employees in resolving various personnel-related matters by providing information, referring employees to resource personnel, and following-up.
    • Assists with recruiting processes by providing information to applicants about work opportunities and the hiring process, setting up employment information meetings and scheduling participants, assisting participants with required forms as needed, and providing administrative support such as communicating with applicants including informing them of hiring decisions, assisting with reference checking, and entering background results into the Human Resources Information System (HRIS).
    • Assists with the hiring process by setting up on-boarding meetings and scheduling candidates; creating new hire packets and employee files, routing and filing paperwork, and entering personnel data into the HRIS.
    • Provides administrative support such as organizing and managing spreadsheets of personnel data and handling assigned projects.
    • Maintains the Reception by managing and assisting large groups of applicants and employees.
    • Demonstrates high ethical personal and professional behavior.
    • Ensures that front office area, conference rooms and shared office spaces are neat and organized.
    • Performs other duties as assigned.

    Qualifications

    • Excellent interpersonal and customer service skills.
    • Ability to work effectively in a team environment.
    • Clear, effective and professional verbal and written communication skills.
    • Ability to perform multiple tasks in a high-pressure, fast-paced environment.
    • Strong computer skills including use of Microsoft Office.
    • Strong organizational skills; ability to prioritize quickly and readjust as priorities change.
    • Able to maintain a calm, courteous and professional demeanor at all times.
    • Ability to be flexible, take initiative, and follow-through.
    • Previous HR experience is highly recommended.
    • Available to work overtime when necessary, especially during peak hiring periods.
    • Prompt, regular and predictable attendance is an essential function of this position.
    • Prior seafood industry experience is preferred.

    Working Conditions

    • Standard schedule is 8 a.m. – 5 p.m. with occasional overtime required.

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